MS-102: Microsoft 365 Administrator Day 7
7.10 - Troubleshooting Tools

MS-102 Certification Notes

Day 7.10 - Troubleshooting Tools

Troubleshooting Tools

  • Remote Connectivity Analyzer
  • Message Analyzer
    • Tool to paste in header information from undeliverable email or error messages with headers
    • Run from the browser
  • Support Recovery and Assistant
    • SARA - installed and run from the client having the issue
    • Runs tests and generates detailed messages and logs