AZ-900 Certification Notes

Chapter 13.7 - Summary

Support

• Plans
  • Basic, developer, standard, professional direct, and premier tiers. The more you pay the more benefits and lower response times
• Tickets
  • A unique references for a support issue. Create tickets through the Azure Portal
• Channels
  • Use the Azure documentations, Azure forums and social media accounts to get free support from Microsoft and the community
• Azure on Q&A
  • A collection of the most common questions. Search the Azure Q&A site and find a lot of answers
• Service Level Agreements
  • A contract between you and Azure documentation Microsoft's commitment for uptime and connectivity
• Service Lifecycle
  • Azure services can be in private preview and public preview, before they become generally available. Watch the Azure Updates feed for new products, features and more