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- Microsoft
  Azure
  AZ-900
  AZ-900 Certification Notes
  Chapter 1 - Introduction
  Chapter 2 - Cloud Concepts
  Chapter 3 - Azure Architect
  Chapter 4 - Compute
  Chapter 5 - Networking
  Chapter 6 - Storage
  Chapter 7 - Database (Supplemental)
  Chapter 8 - Authentication and Authorization
  Chapter 9 - Azure Solutions (Supplemental)
  Chapter 10 - Security
  Chapter 11 - Monitoring and Management
  Chapter 12 - Pricing
  Chapter 13 - Support (Supplemental)
  Chapter 14 - Exam Preparation
  The End - AZ-900 Certified!
  Acloudguru
  chapter1
  Chapter 1 - Introduction
  Chapter 1.2 - Azure Portal
  Chapter 1.3 - Azure CLI
  Chapter 1.4 - PowerShell
  Chapter 1.5 - Cloud Shell
  Chapter 1.6 - Azure Cloud Shell (Lab)
  Chapter 1.7 - Azure Mobile Apps
  Chapter 1.8 - ARM Templates
  Chapter 1.9 - Azure Advisor
  Chapter 1.10 - Summary
  Chapter 1.11 - Introduction Quiz
  chapter10
  Chapter 10 - Defense in Depth
  Chapter 10.2 - Securing Network Connectivity
  Chapter 10.3 - Public and Private Endpoints
  Chapter 10.4 - Microsoft Defender for Cloud (formerly Azure Security Center)
  Chapter 10.5 - Key Vault
  Chapter 10.6 - Azure Information Protection
  Chapter 10.7 - Microsoft Defender for Identity (formerly Azure Advanced Threat Protection) (Supplemental)
  Chapter 10.8 - Azure Sentinel
  Chapter 10.9 - Azure Dedicated Hosts (Supplemental)
  Chapter 10.10 - Summary
  Chapter 10.11 - Security Quiz
  chapter11
  Chapter 11 - Governance
  Chapter 11.2 - Azure Monitor
  Chapter 11.3 - Monitoring Tools
  Chapter 11.4 - Azure Service Health
  Chapter 11.5 - Compliance (Supplemental)
  Chapter 11.6 - Privacy (Supplemental)
  Chapter 11.7 - Trust (Supplemental)
  Chapter 11.8 - Azure Arc
  Chapter 11.9 - Summary
  Chapter 11.10 - Privacy, Compliance and Trust Quiz
  chapter12
  Chapter 12 - Introduction
  Chapter 12.2 - Subscriptions
  Chapter 12.3 - Cost Management
  Chapter 12.4 - Pricing Factor
  Chapter 12.5 - Best Practices
  Chapter 12.6 - Summary
  Chapter 12.7 - Pricing Quiz
  chapter13
  Chapter 13 - Plans
  Chapter 13.2 - Tickets
  Chapter 13.2 - Tickets
  Chapter 13.3 - Channels
  Chapter 13.4 - Azure on Q&A
  Chapter 13.5 - Service Level Agreements
  Chapter 13.6 - Service Lifecycle
  Chapter 13.7 - Summary
  Chapter 13.8 - Support Quiz
  chapter14
  Chapter 14 - Exam Overview
  Chapter 14.2 - Exam Strategy
  Chapter 14.3 - Practice Exam 1
  Chapter 14.4 - Practice Exam 2
  Chapter 14.5 - Practice Exam 3
  Chapter 14.6 - Practice Exam 4
  Chapter 14.7 - Practice Exam 5
  Chapter 14.8 - Practice Exam 6
  Chapter 14.9 - Microsoft Official Practice Exam
  chapter2
  Chapter 2 - The Language of Cloud Computing
  Chapter 2.2 - The Economy of Cloud Computing
  Chapter 2.3 - Cloud Service Models
  Chapter 2.4 - Azure Marketplace
  Chapter 2.5 - Cloud Architect Models
  Chapter 2.6 - Summary
  Chapter 2.7 - Cloud Concepts Quiz
  chapter3
  Chapter 3 - Regions & Availability Zones
  Chapter 3.2 - Resource Groups & Azure Manager
  Chapter 3.3 - Azure Architecture Quiz
  chapter4
  Chapter 4 - Virtual Machines
  Chapter 4.2 - Scale Sets
  Chapter 4.3 - App Services
  Chapter 4.4 - Azure Container Instances
  Chapter 4.5 - Azure Kubernetes Service
  Chapter 4.6 - Azure Virtual Desktop
  Chapter 4.7 - Functions
  Chapter 4.8 - Summary
  Chapter 4.9 - Compute Quiz
  chapter5
  Chapter 5 - Virtual Network
  Chapter 5.2 - Load Balancer
  Chapter 5.3 - VPN Gateway
  Chapter 5.4 - Application Gateway
  Chapter 5.5 - Content Delivery Network
  Chapter 5.6 - ExpressRoute
  Chapter 5.7 - Summary
  Chapter 5.8 - Network Quiz
  chapter6
  Chapter 6 - Introduction
  Chapter 6.1 - Blob
  Chapter 6.2 - Disk
  Chapter 6.3 - File
  Chapter 6.4 - Archive
  Chapter 6.5 - Storage Redundancy
  Chapter 6.6 - Moving Data
  Chapter 6.7 - Additional Migration Options
  Chapter 6.8 - Premium Performance Options
  Chapter 6.9 - Summary
  Chapter 6.10 - Storage Quiz
  chapter7
  Chapter 7 - Cosmos DB
  Chapter 7.2 - Azure SQL
  Chapter 7.3 - Azure Database for MySQL
  Chapter 7.4 - Azure Database for PostgreSQL
  Chapter 7.5 - Database Migration Services
  Chapter 7.6 - Summary
  Chapter 7.7 - Database Quiz
  chapter8
  Chapter 8 - Identity Services
  Chapter 8.2 - Azure Active Directory
  Chapter 8.3 - Zero Trust Concepts
  Chapter 8.4 - Multi-Factor Authentication
  Chapter 8.5 - Conditional Access
  Chapter 8.6 - Passwordless Authentication
  Chapter 8.7 - External Guest Access
  Chapter 8.8 - Azure Active Directory Domain Services
  Chapter 8.9 - Single Sign-On
  Chapter 8.10 - Summary
  Chapter 8.11 - Authentication and Authorization Quiz
  chapter9
  Chapter 9 - Internet of Things
  Chapter 9.2 - Big Data
  Chapter 9.3 - Machine Learning
  Chapter 9.4 - Serverless
  Chapter 9.5 - DevOps
  Chapter 9.6 - Summary
  Chapter 9.7 - Azure Solutions Quiz
  the-end
  AZ-900 Certified!
  AZ-104
  AZ-104 Certification Notes
  ACloudGuru Course Notes
  Chapter 1 - Welcome to the Course
  Chapter 1 - About the Exam
  Chapter 1.2 - AZ-104 Readiness Quiz
  Chapter 2 - Azure Administration
  Chapter 2 - Understanding Azure Resource Manager
  Chapter 2.2 - Using Azure Portal and Cloud Shell
  Chapter 2.3 - Using Azure CLI and PowerShell
  Chapter 2.4 - Using ARM Templates
  Chapter 3 - Governance and Compliance
  Chapter 3 - Managing Subscriptions
  Chapter 3.2 - Using Management Groups
  Chapter 3.3 - Understanding Azure Policy
  Chapter 3.4 - Tagging Resources
  Chapter 3.5 - Locking and Moving Resources
  Chapter 3.6 - Managing Azure Costs
  Chapter 3.7 - Building a Cloud Governance Strategy with Azure Tooling
  Chapter 4 - Identity
  Chapter 4 - Introduction to Section
  Chapter 4.2 - Conceptualizing Azure Active Directory
  Chapter 4.3 - Managing Tenants
  Chapter 4.4 - Creating and Managing Users
  Chapter 4.5 - Creating and Managing Groups
  Chapter 4.6 - Creating Administrative Units
  Chapter 4.7 - Configuring SSPR
  Chapter 4.8 - Azure AD Device Management
  Chapter 4.9 - Conclusion to Section
  Chapter 5 - Role-Based Access Control
  Chapter 5 - Understanding Roles in Azure
  Chapter 5.2 - Assigning Access to Resources
  Chapter 5.3 - Creating Custom Roles
  Chapter 6 - Azure Storage
  Chapter 6 - Understanding Storage Accounts
  Chapter 6.2 - Conceptualizing Azure Blob Storage
  Chapter 6.3 - Configuring Blob Object Replication
  Chapter 6.4 - Configuring Blob Lifecycle Management
  Chapter 6.5 - Configuring Azure Files
  Chapter 6.6 - Configuring Azure File Sync
  Chapter 6.7 - Storage Network Access
  Chapter 6.8 - Securing Storage Accounts
  Chapter 6.9 - Using Azure Jobs
  Chapter 6.10 - Storage Utilities
  Chapter 7 - Virtual Networking
  Chapter 7 - Conceptualizing Virtual Networks
  Chapter 7.2 - Creating Virtual Networks
  Chapter 7.3 - Deploying Network Resources
  Chapter 7.4 - Routing Virtual Networks
  Chapter 7.5 - Network Security Groups
  Chapter 7.6 - Using Azure DNS
  Chapter 7.7 - Using Azure Firewall
  Chapter 7.8 - Using Service Endpoints
  Chapter 7.9 - Using Private Endpoints
  Chapter 8 - Intersite Connectivity
  Chapter 8 - Configuring Azure VNet Peering
  Chapter 8.2 - Implementing VPNs
  Chapter 8.3 - Implementing VPNs (Demonstration)
  Chapter 8.4 - Configuring ExpressRoute
  Chapter 8.5 - Implementing Virtual WAN
  Chapter 9 - Azure Virtual Machines
  Chapter 9 - Creating and Managing Virtual Machines (Part 1)
  Chapter 9.2 - Creating and Managing Virtual Machines (Part 2)
  Chapter 9.3 - Managing Virtual Machine Disks
  Chapter 9.4 - Configuring Virtual Machine Availability and Scale Sets (Part 1)
  Chapter 9.5 - Configuring Virtual Machine Availability and Scale Sets (Part 2)
  Chapter 9.6 - Automating Virtual Machine Deployments
  Chapter 9.7 - Managing Virtual Machine Updates
  Chapter 9.8 - Automating Virtual Machine Configuration
  Chapter 9.9 - Using Azure Bastion
  Chapter 10 - Network Traffic Management
  Chapter 10 - Creating an App Service Plan
  Chapter 10.2 - Creating Web Apps
  Chapter 11 - Web Apps and Containers
  Chapter 11 - Creating an App Service Plan
  Chapter 11.2 - Creating Web Apps
  Chapter 11.3 - Configuring Web Apps
  Chapter 11.4 - Describing Containers in Azure
  Chapter 11.5 - Using Azure Container Instances for Containers
  Chapter 11.6 - Using Azure Kubernetes Service
  Chapter 12 - Monitoring
  Chapter 12 - Using Azure Monitor
  Chapter 12.2 - Setting Up Alerts and Actions
  Chapter 12.3 - Configuring Azure Monitor Logs
  Chapter 12.4 - Understanding Monitor Insights
  Chapter 12.5 - Configuring Application Insights
  Chapter 12.6 - Using Network Watcher
  Chapter 13 - Backup and Recovery
  Chapter 13 - Understanding Disaster Recovery
  Chapter 13.2 - Configuring Azure Backup
  Chapter 13.3 - Azure Site Recovery
  Chapter 13.4 - Backup Reports
  Chapter 14 - Wrap-Up and Practice
  Chapter 14 - AZ-104 Microsoft Azure Administrator Practice Exam
  ExamPro Course Notes
  Chapter 1 - Introduction
  Chapter 1 - Introduction to AZ-104
  Chapter 2 - Azure Active Directory (Entra ID)
  Chapter 2 - Introduction
  Chapter 2.2 - Use Cases
  Chapter 2.3 - AD vs AAD
  Chapter 2.4 - Terminology
  Chapter 2.5 - Tenant
  Chapter 2.6 - AD DS
  Chapter 2.7 - Azure AD Connect
  Chapter 2.8 - Users
  Chapter 2.9 - Groups
  Chapter 2.10 - Assign Access Rights
  Chapter 2.11 - External Identities
  Chapter 2.12 - Azure AD CheatSheet
  Chapter 3 - Device Management
  Chapter 3 - Introduction to Device Management
  Chapter 3.2 - AD Registered Devices
  Chapter 3.3 - Windows Hello
  Chapter 3.4 - MDM and MAM
  Chapter 3.5 - EMS
  Chapter 3.6 - Microsoft Authenticator App
  Chapter 3.7 - AD Joined Devices
  Chapter 3.8 - FIDO2 and Security Keys
  Chapter 3.9 - Hybrid Azure AD Joined Devices
  Chapter 3.10 - Windows Autopilot
  Chapter 3.11 - Device Management CheatSheet
  Chapter 4 - Azure Roles
  Chapter 4 - Types of Roles
  Chapter 4.2 - IAM Access Controls
  Chapter 4.3 - Classic Administrator
  Chapter 4.4 - RBAC
  Chapter 4.5 - Azure AD Roles
  Chapter 4.6 - Azure Roles
  Chapter 4.7 - Policies vs RBAC
  Chapter 4.8 - Azure AD Roles vs RBAC
  Chapter 4.9 - Azure Roles CheatSheet
  Chapter 5 - Azure Policies
  Chapter 5 - Introduction
  Chapter 5.2 - Non-Compliant Resources
  Chapter 5.3 - Azure Policy Definition File
  Chapter 5.4 - Azure Policies CheatSheet
  Chapter 6 - Azure Resource Manager
  Chapter 6 - Azure Resource Manager
  Chapter 6.2 - Introduction
  Chapter 6.3 - Use Case
  Chapter 6.4 - Scoping
  Chapter 6.5 - Subscriptions
  Chapter 6.6 - Management Groups
  Chapter 6.7 - Resource Groups
  Chapter 6.8 - Resource Proivders
  Chapter 6.9 - Resource Tags
  Chapter 6.10 - Resource Locks
  Chapter 6.11 - Azure BluePrints
  Chapter 6.12 - ARM CheatSheet
  Chapter 7 - ARM Templates
  Chapter 7 - Introduction
  Chapter 7.2 - ARM Template Skeleton
  Chapter 7.3 - ARM Template Resources
  Chapter 7.4 - ARM Template Parameters
  Chapter 7.5 - ARM Template Functions
  Chapter 7.6 - ARM Template Variables
  Chapter 7.7 - ARM Template Outputs
  Chapter 7.8 - ARM Template CheatSheet
  Chapter 8 - Storage Accounts
  Chapter 8 - Introduction to Storage Accounts
  Chapter 8.2 - Storage Comparison
  Chapter 8.3 - Core Storage Services
  Chapter 8.4 - Performance Tiers
  Chapter 8.5 - Access Tiers
  Chapter 8.6 - Replication Data Redundancy
  Chapter 8.7 - LRS ZRS
  Chapter 8.8 - GRS GZRS
  Chapter 8.9 - RA-GRS RA-GZRS
  Chapter 8.10 - Introduction to Azure Blob
  Chapter 8.11 - Azure Blob Types
  Chapter 8.12 - Azure Blob Moving Data
  Chapter 8.13 - Introduction to Azure Files
  Chapter 8.14 - Azure Files Use Cases
  Chapter 8.15 - Azure Files Feature
  Chapter 8.16 - Azure File Sync
  Chapter 8.17 - Azure Storage Explorer
  Chapter 8.18 - AzCopy
  Chapter 8.19 - Azure Import Export Service
  Chapter 8.20 - SAS
  Chapter 8.21 - Storage Accounts CheatSheet
  Chapter 9 - Virtual Machines
  Chapter 9 - Introduction
  Chapter 9.2 - Operation Systems
  Chapter 9.3 - Cloud Init
  Chapter 9.4 - Sizes
  Chapter 9.5 - ACUs
  Chapter 9.6 - MobileApp
  Chapter 9.7 - VM Generations
  Chapter 9.8 - 3 Ways To Connect
  Chapter 9.9 - SSH
  Chapter 9.10 - RDP
  Chapter 9.11 - Bastion
  Chapter 9.12 - Windows Vs Linux
  Chapter 9.13 - Update Management
  Chapter 9.14 - VM CheatSheet
  Chapter 10 - Azure Disks
  Chapter 10 - Introduction
  Chapter 10.2 - Encryption
  Chapter 10.3 - Disk Roles
  Chapter 10.4 - Managed Disk Snapshots Managed Custom Image
  Chapter 10.5 - Disk Types
  Chapter 10.6 - Bursting
  Chapter 10.7 - Azure Disks CheatSheet
  Chapter 11 - Azure Application Gateway
  Chapter 11 - Introduction to Application Gateway
  Chapter 11.2 - Routing Rules
  Chapter 11.3 - Application Gateway CheatSheet
  Stormwind Studios Course Notes
  Day 1
  Day 1.1 - Introduction
  Day 1.2 - Exam Preparation Tools
  2 Exam Prep Tools
  Day 2
  Day 2.1 - Managing Entra ID
  Day 2.2 - Entra ID Authentication Methods
  Day 2.3 - Entra ID Self Service Password Reset
  Day 3
  Day 3.1 - Azure Object Hierarchy - Physical
  Day 3.2 - Azure Object Hierarchy - Logical & Administrative
  Day 3.3 - Resource Tagging
  Day 3.4 - Azure RBAC
  Day 3.5 - Entra ID RBAC
  Day 3.6 - Assigning RBAC
  Day 4
  Day 4.1 - Azure Policy
  Day 4.2 - Azure Portal for Azure Resources
  Day 4.3 - Azure Cloud Shell For Azure Resources
  Day 4.4 - Azure Locks
  MS-102
  MS-102 Certification Notes
  MS-102 Stormwind Studios Course Notes
  MS-102: Microsoft 365 Administrator Day 1
  1.1 - MS-102 Exam and Certification
  1.2 - Your Roles, Your Tools, & Your Skills
  1.3 - Portals and Admin Centers
  MS-102: Microsoft 365 Administrator Day 2
  2.1 - PowerShell Tools and Versions
  2.2 - Microsoft Graph, PowerShell
  MS-102: Microsoft 365 Administrator Day 3
  3.1 - Getting Started With Your Tenant
  3.2 - Licensing
  3.3 - Creating a Tenancy
  3.4 - Identity Models and Org Settings
  MS-102: Microsoft 365 Administrator Day 4
  4.1 - Groups
  4.2 - Microsoft 365 Admin Center Group Management
  4.3 - Entra ID Admin Center Group Management
  4.4 - Exchange Admin Center Group Management
  4.5 - SharePoint Groups
  MS-102: Microsoft 365 Administrator Day 5
  5.1 - PowerShell For Groups
  5.2 - Group Licensing, Role Management, and Group Reports
  5.3 - Domains and DNS For Microsoft 365 Administrators
  MS-102: Microsoft 365 Administrator Day 6
  6.1 - PowerShell and Domains
  6.2 - Roles
  6.3 - Commonly Assigned Roles
  6.4 - Role Groups
  6.5 - Assigning Roles
  6.6 - Entra ID Admin Center Role Management
  6.7 - Purview Compliance Portal Role Management
  6.8 - Privileged Identity Management
  MS-102: Microsoft 365 Administrator Day 7
  7.1 - Synchronized Identities
  7.2 - Prepare for Synchronization
  7.3 - IdFix
  7.4 - Configuring Synchronization
  7.5 - Hybrid Identities Authentication Options
  7.6 - Contacts
  7.7 - Service Health
  7.8 - Message Center
  7.9 - Adoption Score
  7.10 - Troubleshooting Tools
  7.11 - Auditing
  7.12 - Information Security
  7.13 - Microsoft Purview
  7.14 - Data Classification
  7.15 - Data Connectors
  7.16 - Alert Policies Roles and Scopes
  7.17 - Compliance Solutions
  7.18 - Data Loss Prevention
  MS-102: Microsoft 365 Administrator Day 8
  8.1 - E Discovery
  8.2 - Types of Management
  8.3 - Device Onboarding
  8.4 - PowerShell AIP SuperUser
  8.5 - Authentication
  8.6 - Self Service Password Reset
  8.7 - Passwordless
  8.8 - Multifactor Authentication
  8.9 - Entra ID Protection
  8.10 - Conditional Access
  8.11 - Microsoft 365 Defender
  8.12 - Secure Score
  8.13 - Partners
  8.14 - Assets
  8.15 - Endpoints and Vulnerability Management
  8.16 - Management
  8.17 Zero Trust
  Configuration Manager
  Microsoft Endpoint Configuration Manager Setup
  Microsoft Endpoint Manager
  Microsoft Endpoint Manager Course Notes
  MECM Stormwind Studios Course Notes
  Chapter 1 - Course Introduction
  Chapter 1.1 - Course Introduction
  Chapter 2 - Intune, Mobile Devices, and Compliance
  Chapter 2.1 - Introduction to Intune
  Chapter 2.2 - Mobile Device Management (MDM)
  Chapter 2.3 - Mobile Application Management
  Chapter 2.4 - Compliance Policies
  Chapter 2.5 - Conditional Access
  Chapter 3 - Configuration and Device Management
  Chapter 3.1 - Introduction to Configuration Manager
  Chapter 3.2 - Organization of Configuration Manager
  Chapter 3.3 - Organization of Configuration Manager - Other Considerations
  Chapter 3.4 - Cloud Management Gateway
  Chapter 3.5 - Content Management Options
  Chapter 3.6 - User and Device Management
  Chapter 3.7 - App Deployment
  Chapter 3.8 - Software Updates
  Chapter 3.9 - Operating System Deployments
  Chapter 3.10 - Queries and Reporting
  Chapter 3.11 - Monitoring
  Chapter 3.12 - Administration
  Chapter 3.13 - FAQ's and Troubleshooting
  Chapter 4 - Co-Management
  Chapter 4.1 - Introduction to Co-Management
  Chapter 4.2 - Co-Management (Workloads)
  Chapter 4.3 - Co-Management (Device Management)
  Chapter 4.4 - Co-Management (Internet-based Client Management)
  Chapter 4.5 - Co-Management (FAQ's about Co-Management Policies and Profiles)
  Chapter 5 - Windows Autopilot
  Chapter 5.1 - Introduction to Windows Autopilot
  Chapter 5.2 - Windows Autopilot Process
  Chapter 5.3 - Windows Autopilot Scenarios
  Chapter 5.4 - Windows Autopilot Capabilities
  Chapter 5.5 - Autopilot FAQ's and Troubleshooting Tips
  Chapter 6 - Azure and Devices
  Chapter 6.1 - Introduction to Azure Active Directory
  Chapter 6.2 - Azure Device Identities
  Chapter 6.3 - Planning Device Implementation
  Chapter 6.4 - Device Identities
  Chapter 6.5 - Device, App, and Data Protection
  PowerShell for Microsoft 365
  PowerShell for Microsoft 365 Course Notes
  PowerShell for Microsoft 365 Stormwind Studios Course Notes
  Chapter 1 - Introduction to PowerShell for Microsoft 365
  Chapter 1.1 - Installing Modules
  Chapter 1.2 - Connecting to Tenant
  Chapter 1.3 - Cloud Shell in Admin Website
  Chapter 2 - User Accounts
  Chapter 2.1 - Creating User Accounts
  Chapter 2.2 - Reporting on User Accounts
  Chapter 2.3 - Managing User Accounts
  Chapter 3 - 365 Tenant
  Chapter 3.1 - Managing Licenses
  Chapter 3.2 - Managing Groups
  Chapter 4 - OneDrive
  Chapter 4.1 - OneDrive Modules
  Chapter 4.2 - OneDrive Scripting Demo
  Chapter 5 - SharePoint
  Chapter 5.1 - SharePoint Modules
  Chapter 5.2 - SharePoint Scripting Demo
  Chapter 6 - Exchange Online
  Chapter 6.1 - Mail Module Options
  Chapter 6.2 - Mail Scripting Demo
  Chapter 7 - Teams
  Chapter 7.1 - Teams Module Choices
  Chapter 7.2 - Teams
  Chapter 7.3 - Teams Users
  Chapter 7.4 - Channels
  Chapter 7.5 - Messages
Projects
- Home Lab
  Active Directory Home Lab
  AD Home Lab Introduction
  AD Home Lab Specs
  Rack Overview
  Unraid Server
  Pi Kubernetes Cluster
  Proxmox Server

On This Page

Chapter 13.2 - Tickets
Submitting a Ticket

AZ-900 Certification Notes

chapter13

Chapter 13.2 - Tickets

AZ-900 Certification Notes

Chapter 13.2 - Tickets

A ticket is a support enquiry. A ticket is a unique identifier. A ticker is a single reference to an issue.

Submitting a Ticket

Submit a ticket through the Azure Portal
Choose one of four support ticket types
Fill in details about issue
Request is processed according to support plan

Chapter 13 - Plans Chapter 13.3 - Channels

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