AZ-104 Stormwind Studio Certification Course Notes

Day 2.3 - Entra ID Self Service Password Reset

Self-Service Password Reset

• Saves I.T. Resources
• Licensing requirements for Self-Service Password Reset
• Authentication Considerations
• Registration Options

Saves I.T. Resources

• I.T. Helpdesk password reset calls can be reduced or eliminated by implementing SSPR (Self-service Password Reset)
• Users can self-manage through registration within a set of options including how many questions need to be correctly answered to perform the Password Reset using SSPR
• SSPR can be integrated using:
  • None
  • Selected
  • All
• Global Administrator role is required for manage SSPR options

Licensing requirements for SSPR

• Cloud-Only User Password Change or Reset:
• Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft Entra ID P1 or P2
  • Microsoft Entra ID Free (for cloud-only user password change and reset)
• Hybrid User Password Change or Reset with On-Premises Writeback:
  • Microsoft Entra ID P1
  • Microsoft Entra ID Premium P2
  • Microsoft 365 Business Premium

Authentication Considerations

• Global Administrator sets requirements
• Users must utilize at least one authentication method to preform SSPR
• Best practice it to require multiple Authentication Methods to preform SSPR
• Security questions are an option, and the Global Administrator can configure how many are required to be answered correctly